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 F.A.Q.

Amiata Builtin Electric Fireplace
CAMINETTO-AMIATA-180 Amiata Builtin Electric Fireplace
Question:
Good morning, I have always had problems with couriers, broken parcels, left with neighbors, etc. Given the size how is the package shipped? Grasie Lucia B.
Lucia B.
Reply:
Hi Lucia, thank you for contacting us. We have sold several of these electric fireplaces without ever having had any problems with the couriers. Please consider that the fireplace arrives perfectly packed in a custom-made wooden crate. Two people are recommended for unpacking. Sincerely
Paolo 14/09/2021

Imposing Indoor Fireplace
CAMINETTO-ETNA-300 Imposing Indoor Fireplace
Question:
Hi, I noticed that it is very large and I can't encase it, can it be put on a stand? Thank you Laura V.
Laura V.
Reply:
Hello Laura, thank you for contacting us. Indeed it is a fireplace of some importance, even \"physical\", yes, you can put it on a base or on the floor. If on base consider that the electric fireplace has a weight of about 60 KG. Sincerely
Paolo 10/09/2020 15:25:53

Chaise Longue On Offer
CHAISE-LONGUE-ANDROMEDA-BIANCA Chaise Longue On Offer
Question:
If I put it in water in my pool does this deckchair float or is it possible to submerge it?
Roberta
Reply:
all of our Sined chaise lounges are floating in water, but by opening a special stopper you can make it fill with water and remain semi-submerged at the bottom or on the side of the pool
Paolo 21/05/2022 21:19:03

Stainless Steel Shower With Hand Shower
DOCCIA-ALGHERO-INOX Stainless Steel Shower With Hand Shower
Question:
How do you clean the shower?
Sara M
Reply:
Good morning Sara. to clean the shower, go ahead and use a damp cloth and mild soap. Avoid harsh or abrasive cleaners and dry the shower thoroughly after rinsing.
Paolo 20/11/2023
Question:
Is this shower resistant to corrosion?
Luca R.
Reply:
Hi Luca, yes, the Alghero shower is highly resistant to corrosion, even in saline environments. We also recommend it for \"harsh\" environments such as spas.
Paolo 5/5/2023
Question:
Good morning, do I necessarily have to install the shower on a rigid dupport?
Luciano D
Reply:
Good morning Luciano, we strongly recommend installing the shower on a solid and level stand. The shower is provided with the C-BOX kit that practically acts as a connection for the incoming pipes , hot-cold water, coming from the system. The whole connection with the shower must necessarily be rigid. Also for the future safety and stability of the shower.
Paolo 27/06/2024 08:43:00

High Quality Stainless Steel Outdoor Sho
DOCCIA-BUDONI-INOX High Quality Stainless Steel Outdoor Sho
Question:
I am looking for a durable and long lasting garden shower for my garden. I have seen your BUDONI shower and am interested in learning more about it. What makes it so durable?
Angelo P.
Reply:
Hi Angelo. The BUDONI garden shower is made of AISI 316L stainless steel, also known as marine steel. This type of steel is specifically designed to resist corrosion, even in marine or high salinity environments. In addition, the BUDONI shower has a number of features that further enhance its durability, such as:\r\n\r\nDual mixers: allows for precise water temperature adjustment and facilitates the mixing of hot and cold water.\r\nHand shower: convenient and practical for rinsing off after a shower.\r\nConcealed water connections on the base: sleek and clean design, making it easy to clean the shower.\r\nAisi 316L steel faucets: sturdy and corrosion-resistant.\r\nWater connection from the bottom with quick couplings: quick and easy installation.\r\nHand shower hose made of AISI 304 stainless steel: resistant to wear and tear.\r\n\r\nThank you for contacting us.
Paolo 20/10/2023
Question:
I really like the design of this shower and its durability seems really unbeatable. Do you have any other information I should know? Thank you.
Vincenzo A.
Reply:
Thank you for contacting us Angelo. The BUDONI garden shower is perfect for those who want a high-quality shower that will last. In addition, it is easy to install and use, and requires minimal maintenance. This is because of the type and materials used, as described on the website.
Paolo 10/06/2024

High Quality Stainless Steel Black Outdo
DOCCIA-BUDONI-NERA High Quality Stainless Steel Black Outdo
Question:
I am looking for a durable and high quality garden shower for my garden. I have seen your BUDONI shower and am interested in learning more about it. What material is it made of?
Carlo M.
Reply:
Hello Carlo, thank you for contacting us. The BUDONI shower is made of AISI 316L stainless steel, an alloy with less carbon than normal AISI 316. This makes it more resistant to corrosion, even in salty and humid environments, such as near the sea or in areas with high rainfall. 316L stainless steel is one of the most corrosion-resistant materials available on the market.
Paolo 5/5/23
Question:
Good evening, Besides the resistance, does this shower have any other interesting features?
Giacomo L.
Reply:
Good evening Giacomo, thank you for contacting us. Of course!!! The BUDONI shower is versatile and functional, suitable for multiple uses. Some peculiarities that distinguish it: Double mixer: regulates the water temperature precisely and facilitates the mixing of hot and cold water.\r\nHand shower: convenient and practical for rinsing off after a shower.\r\nWater connection from below with quick couplings: quick and easy installation.
Paolo 24/10/23

Quick Fixing System Inox Showers Cbox
DOCCIA-C-BOX Quick Fixing System Inox Showers Cbox
Question:
can i have a replacement c-box attachment? i have decided to move my shower to another spot in the pool
Paolo
Reply:
No problem!!! We have c-boxes in stock, just order it in our website
23/11/2022 12:02:07

Quality Shower For Swimming Pool
DOCCIA-PALAU-INOX Quality Shower For Swimming Pool
Question:

Luca R.
Reply:

Paolo 20/06/2024
Question:

Sara M.
Reply:

Paolo 4/5/2024

High Quality Black Garden Shower
DOCCIA-PULA-NERA High Quality Black Garden Shower
Question:
Does the shower withstand high temperatures?
Marco T.
Reply:
Good afternoon Marco, yes! The 316L stainless steel used in the PULA shower resists high temperatures, making it ideal for any environment, including home bathrooms and spas.
Paolo 03/03/2024
Question:
How does the shower mixer work?
Gianni L.
Reply:
Hi Gianni, , the dual faucet of the PULA shower allows hot water from both the shower head and the handheld hand shower, offering maximum versatility and convenience.
Paolo 4/6/2024
Question:
Good morning. Is it easy to connect to the existing system?
Gianluca F.
Reply:
Boungiorno. Yes, Marco! With water connection from below with quick couplings and concealed water connections, installation is quick and easy.
Paolo 13/03/2024

Shower Quartu Brushed Gold
DOCCIA-QUARTU-ORO Shower Quartu Brushed Gold
Question:
Good morning, does it weather well?
Giorgio
Reply:
Giorgio thank you for contacting us. Yes, the QUARTU shower is made of AISI 316L stainless steel, a material known for its high resistance to corrosion, even in salty or humid environments. This makes it long-lasting, maintaining its beauty without requiring frequent maintenance.
Paolo 12/12/2023
Question:
Good evening. Can I use the QUARTU shower with both hot and cold water?
Maria G.
Reply:
Good evening Maria. Yes, of course! The QUARTU shower has a double faucet that allows you to have both hot and cold water from both the main shower head and the foot washer. It is very convenient for cooling off in the summer or warming up on colder days. Thank you for contacting us.
Paolo 20/01/2024

White Shower For Garden Sined Sole
DOCCIA-SOLE-BIANCA White Shower For Garden Sined Sole
Question:
Hi, what assurances do I have about the goodness of the shower construction? Thanks John
Giovanni
Reply:
Good morning Giovanni, All our showers are on Italian design and control of the entire chain of realization. Each shower is tested individually under pressure immersed in a tub of water to verify the watertightness, after the test is dried, rechecked and carefully packaged with custom protections.I hope to have been useful, thank you for visiting.Cordiality
Paolo 20/04/2021
Question:
Good morning, I would like to know why you recommend placing the shower in a place always sunny, I live in flat area always sunny on the coast, I particularly like the white shower in question. Thank you Lucia
Lucia
Reply:
Good morning to you Lucia, each color has its own \"response\" to the sun's rays, the darker color is best suited for faster heating of the water inside the shower. There are several considerations by our customers, the color, accessories, etc.. Sometimes what prevails is a subjective choice such as completing the outdoor furniture of a garden or an outdoor pool. In your case I don't see any problem with the choice of a white solar shower. Sincerely
Paolo 09/02/2022 11:41:03

Poolside Shower
DOCCIA-SOLE-GRIGIA Poolside Shower
Question:
I would like to know what kind of warranty I have after purchase? Thank you Angela.
Angela
Reply:
Angela thanks for contacting us, the warranty is the Italian one regulated by the law in force. 2 years for purchases made with tax code and 1 year with vat.
Paolo 24/10/2021
Question:
Just one question, is the installation difficult? Thank you Andrea
Andrea
Reply:
Hello Andrea, thank you for your interest, no, the installation does not require special technical skills, we provide everything to be able to carry it out in a safe and durable, fixing plugs supplied with fixing with special protective nylon bushings. Cordiality
Paolo 09/02/2022 14:31:10
Question:
Good afternoon, I hope you guys can answer me, I have already asked the same question on several sites to no avail. Why should I buy this shower? Massimo
Massimo
Reply:
Hi Massimo, thank you for visiting us. We offer only high-level solar showers, in this case I can assure you of the absolute quality of the shower in question, both from the point of view of construction, and the accessories provided. Apart from the limescale filter and the cover (which we provide free of charge), the internal pipes can withstand a pressure of 12 kg! And then there is the pre and post sales assistance that we provide.
Paolo 30/05/2021

Black Garden Shower Sined Sole
DOCCIA-SOLE-NERA Black Garden Shower Sined Sole
Question:
Good morning, I wanted to know if I need to apply for any permits for solar shower installation. Thank you
Andrea
Reply:
Good morning to you, no, no request for authorization for the placement of solar shower black SOLE. Only in the case of installation within a condominium, if any, will have to comply with the relevant regulation. Cordiality
Paolo 23/03/2021
Question:
Hi, how do I protect my shower during the winter?
Claudia
Reply:
Good morning Claudia, your question is very important. Even if our showers are built twice as thick as others on the market, it is good to follow some indications for a perfect maintenance and long life. During the winter season the shower should be completely emptied and placed in a protected place. Operation extremely easy, do not worry. However, during the summer season we give away the useful protective bag, great if you do not use the shower for long periods.Cordiality
Paolo 26/05/2021

Stainless Steel Outdoor Shower Black
DOCCIA-STINTINO-NERA Stainless Steel Outdoor Shower Black
Question:
Good morning, can I use this shower in my garden?
Sara M.
Reply:
Good morning Sara, certainly, the important thing is that you secure the shower base on a hard and stable surface. Thank you for contacting us.
Paolo 8/10/2023
Question:
I would like to install this shower on a platform, but it needs to be sturdy and can be placed outside. Do you have any?
Giordano V.
Reply:
Hi Giordano, yes we have 2 types, for single and double shower. Made especially for this type of high-level showers. In your case I propose the PEDANA-C-BOX-SINGLE model. You can find it at the following link : https://www.mpcshop.it/articoli/PEDANA-C-BOX-SINGOLA-Pedana-Okume-Marino-Cbox-Per-Una-Doccia.htm , or here https://www.sineditalia.it/shop/docce-interno-ed-esterno/piatti-doccia/piatti-doccia-in-legno/pedana-c-box-singola-sined-pedana-c-box-singola-pedana-legno-okume-marino-per-una-doccia-inox-con-cbox-marrone/ . Thank you for contacting us
Paolo 27/06/2024 10:43:18

Okume Marine Cbox Footboard For a Shower
PEDANA-C-BOX-SINGOLA Okume Marine Cbox Footboard For a Shower
Question:
Good morning, does okume wood last over time?
Lucia
Reply:
Hello Lucia, Okume marine plywood provides long life and minimal maintenance, effectively resisting natural elements such as sun, rain and moisture. This material maintains the beauty and structural integrity of the platform over time. thank you for your question
10/06/2024 16:32:39
Question:
Is the platform a Made in Italy product?
Angelo
Reply:
Hi Angelo, yes, it is a product made in Italy. Thank you for contacting us.
10/05/2024 09:33:32
Question:
Hi, I should move a vs stainless shower purchased last year already equipped with C-BOX, is it possible with this platform?
Roberto T.
Reply:
Good morning Roberto, yes it is possible without any problems. I greet you and thank you for contacting us.
01/05/2024 20:36:00

Ir Heater With Stereo Speakers 1000w
RiscaldatoreInfrarossi1000SOUND-MPC Ir Heater With Stereo Speakers 1000w
Question:
Good morning, how do I pair the panel with smrtphone? Thank you
Luca
Reply:
Good morning to you and thank you for contacting us. The Bluetooth speaker is on when the heater is turned on, the speaker enters pairing mode, when accessing the Bluetooth feature of the device (e.g. cell phone, laptop, PDA, etc.) - Search for the JH-HEATER-SPEAKER device - When found, select and pair the device. One clarification, the speaker does not support the phone`s hands-free function.
Paolo 10/09/2021 09:03:53

Heater With Bluetooth Audio
RiscaldatoreInfrarossi1800SOUND-MPC Heater With Bluetooth Audio
Question:
Good morning, can I get a discount when I place my order?
Massimiliano
Reply:
Good morning Maximilian, of course you can get a discount, in the product tabs you just need to click on the button that says Best Price, it is orange in color. Enter your email and you will almost immediately receive the welcome offer. In case you need more items just click on the Quantity Discount button, the one in red color. Sincerely
Paolo 02/09/2022 16:07:07

Infrared Heater With Wifi
RiscaldatoreInfrarossi2400-WIFI-MPC Infrared Heater With Wifi
Question:
Good morning, is it possible to turn off the panel at a certain time?
Marco L.
Reply:
Hi Marco, yes, it is possible. You can easily set the relevant timer directly from the supplied remote control. For details, simply download the manual that comes with the product. Greetings
Paolo 12/02/2021 17:07

High Efficiency Infrared Heater 4000w
RiscaldatoreInfrarossi4000INDUSTRIAL-MPC High Efficiency Infrared Heater 4000w
Question:
Hello, I should heat a shed, I already have three phase system, I saw this article, is it good for the purpose?
Angelo
Reply:
Good morning, this panel is also specially designed for this need. Designed and manufactured to optimize consumption it is ideal for heating a shed. You have not indicated the area to be heated, in case you need more panels we can offer you the possibility of a customized offer. We always come to meet our customers' needs. Sincerely
Paolo 19/09/2020 15:19:30

 
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